NO RETURN POLICY

Last Updated: July 18, 2026

At Guardian Angels Beauty, the health and safety of our customers and our team members is at the heart of everything we do. Because our Products are natural beauty and cosmetic items that come into direct contact with skin, all sales are final. We do not accept returns, exchanges, or issue refunds for opened or used Products.

Why We Have This Policy

We want to be transparent about why this policy exists. It comes down to one simple priority: keeping everyone safe.

Natural beauty products are applied directly to the skin, hair, and body. Once a Product leaves our controlled environment and reaches your hands, we can no longer verify its condition. Returned products, even those that appear unused, may have been opened, handled, exposed to pathogens, or tampered with. Accepting returns would introduce unacceptable risks, including:

  • The spread of illness and infection. Cosmetics and skincare products can harbor bacteria, viruses, and fungi once they have been opened. Taking returns back into our facility would put our staff and potentially future customers at risk of exposure.

  • Loss of product integrity. Natural formulations may begin to break down once exposed to air, heat, or moisture after leaving our facility.

  • Inability to verify quality. We cannot confirm that a returned Product has not been altered or contaminated in any way.

Given the ongoing public health concerns we all face, this policy is our firm commitment to protecting every member of our community. Thank you for understanding.

Damaged or Defective Products

We take great pride in our packaging and quality control. That said, if you receive a Product that is damaged or defective when it arrives, please let us know right away. Contact us within 48 hours of delivery at support@guardianangelsbeauty.com and include:

  • Your order number.

  • A description of the issue.

  • Clear photos showing the damage.

We will review the situation and, at our sole discretion, may offer a replacement or store credit. This is the only circumstance in which a post-sale Product issue will be addressed.

Incorrect Items Received

Mistakes happen, and if you receive an item different from what you ordered, please contact us within 48 hours of delivery. We will get the correct item out to you as soon as possible. The incorrect item must not be opened or used. If it has been opened, we reserve the right to decline a replacement due to health and safety concerns.

Refused Packages

If a package is refused upon delivery or returned to sender because of an incorrect address provided by the customer, it will not be eligible for a refund or reshipment.

Your Acknowledgment

By placing an order on our website, you confirm that you have read, understood, and agreed to this No Return Policy.

How to Reach Us

If you have any questions about this policy, we are always happy to help:

Guardian Angels Beauty
Email: support@guardianangelsbeauty.com
Phone: 1-833-320-1233
Mailing Address: 107 W Lytle Street, Murfreesboro, TN 37130